State Farm® Insurance Agent Brett Baker
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Vernon Brown
November 2, 2026
"The BOMB!!!"
"Thank you so much for your five-star review! We truly appreciate your loyalty and the trust you place in our agency to take care of your commercial auto insurance needs. It's a pleasure serving you, and we look forward to continuing to provide you with the excellent service you deserve!"
Jeanne Flores
October 30, 2026
"Brett Baker and his staff (especially Melissa) were extremely responsive and helpful in setting up and renewing my homeowner’s, earthquake and auto insurance. In particular they helped with renewal and bundling the insurance policies"
"Thank you for the kind review, Jeanne! We’re glad Melissa and the team were responsive and helpful with setting up and renewing your Homeowners, Earthquake, and Auto insurance. It’s great to hear that bundling your policies was straightforward and our processes were quick and easy. I’m thrilled to hear our staff was easy to reach and take care of you like family. We truly appreciate your trust in Brett Baker and his team!"
Katherine Suda
October 23, 2026
"Brett and his staff were GREAT!! I had no idea i was so under insured. Now I have a great price of mind in case of a car accident or if there's an earthquake, SO GLAD I WENT. Great service!"
"Thank you so much for your kind review, Kate! It was a pleasure reviewing your insurance coverages, from your home to your vehicles, and making sure you have the protection that best fits your needs. We sincerely appreciate your trust and loyalty to our agency over the decades. It's truly a privilege to continue serving you!"
Tina Hall
October 19, 2026
"My son was recently in an accident out of state and our State Farm Team was ready to support us! Jen, Brett and Alfred are walking us through every step. Knowing they are here to support my son and our family is invaluable! THANK YOU!"
"Thank you so much for your kind words, Tina! One of the most rewarding parts of my job is being there for our customers during some of their most difficult moments, helping them navigate the uncertainties of the claims process with confidence and peace of mind. We are truly grateful for the trust you have placed in our agency and for your loyalty over the decades. It has been a privilege to serve you & your family. We sincerely appreciate your continued support!"
Victor Cornelio
October 13, 2026
"What horrible Agency if you want to purchase a home policy or a auto policy or life insurance everyone is super nice even the owner comes out to say hi but the minute you have a claim or want to do any changes with the policy that’s when it all starts . . . The owner doesn’t return calls he sends his agents to call back if you need something scan they tell you they don’t have a scanner so you have to scan the documents yourself. The agents there are more concentrated in volume sales than providing customer service. Regardless of how simple it is. They just find excuses to delay the process and drop the ball until you tell them I ll handle it my self directly with State Farm because they are just the middle man that is why they get commission for the policy they sell you but they won’t move a dinger to help you. I have 4 life insurance policies with them I can’t imagine what would happen if I ever have to use it what kind of customer service I would get if alive they are doing this to me. Thank God my home insurance policy is no longer with them.
8 yr ear plus customer and the first time I call to make changes on my policy they are not even good for that.
Victor"
"Please accept our sincere apologies for the fact that your recent experience fell below our standards. We strive to provide exceptional service to all our clients, and it is our standard policy to return all calls within the same business day.
Your business is highly valuable to us, and I deeply appreciate your decade of loyalty to our agency. I will be reaching out to you directly today to discuss this matter further and ensure it is resolved to your satisfaction.
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Roland Seguancia
October 7, 2026
"Wanted to change the personal liability limit amount of my Auto coverage and Melissa at Brett's office was a joy to work with. Very pleasant and knowledgeable of what needed to be done. Within a few minutes, I got the increased coverage for my two cars and was told it was effective as of today, even though the bill would take a few weeks to get to me. I appreciate not having to go through hoops to get things done. Thanks Melissa (and Brett)."
"Thank you for the kind review! We’re glad Melissa made updating the liability limits on your auto coverage easy and straightforward. We appreciate your trust in Brett’s office to help protect your autos, and we’ll be sure to share your thanks with Melissa. Brett is always striving to train and coach the team to take care of you. Safe driving!
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_IrCaptain _
September 30, 2026
"Thank you so much for your outstanding customer service. Your clear explanation of my new auto quote and policy details was incredibly helpful, and your positive attitude made the whole experience wonderful.
Thank you again Melissa J. I truly appreciate your assistance and expertise!"
"We can’t thank you enough for your positive feedback, it really motivates our team to hear how we made a positive impact while helping you with your auto insurance, on our customer service and our ability to really take care you like family. Brett is always coaching and training us on better ways to listen and understand ways to help make your life easier. We hope you’ll visit us again and refer a family member or friend!”"
Jason A
September 14, 2026
"My wife and I have been members of State Farm for quite some time. Had a mix up on my policy that needed correcting. Julie, Craig (or Greg) and Jackie have all been very helpful, not only getting our policy corrected, but ensuring we get the best possible price for our premiums. They were all easily accessible and available, and best of all, they worked as a team. We appreciate them getting to the bottom of our issue and the follow up calls. Thank you!!!"
"Jason, thank you so much for your loyalty to our office and State Farm, we truly appreciate your business. I’m glad we have been able to resolve the issues with your policy and look forward to continuing our great working relationship in the future."
Nathaniel Myles
September 12, 2026
"Melissa is great insurance agent she’s the best service I had in a while very knowledgeable on the task at hand thank you Melisa"
"Thank you, Nate, for the amazing review! We’re so glad you felt we were knowledgeable and helpful with the auto insurance service you received, that is exactly what we aim for. Brett is passionate about helping our team consistently go above and beyond for every insurance client, and your feedback confirms we’re doing it right. We appreciate you choosing us!"
Terry Schultz
July 15, 2026
"Melissa was great with getting me the information I need quickly. We love this office and staff"
"Thank you so much for your kind review for Melissa! We’re happy you had a great experience with us. Brett always tries to teach our team that great service means taking the time to listen, explain things clearly, and help customers feel confident—so it means a lot to hear that you felt taken care of with your boat and watercraft insurance. Thanks again, and we hope to see you soon!
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Saundra McKenzie
July 7, 2026
"Brett called us in for a policy review. After review we were way under insured. Brett took the time to go through everything and helped us go over all our options. He made sure we understood all our options so we could make the best decision on how to proceed. Jackie the office manager worked with us on our payment options and made the process easy! Would highly recommend this group."
"Saundra thank you so very much for the kind words. We greatly appreciate your business and your years of loyalty. Thank you for allowing us to ensure your auto insurance in addition to your homeowners insurance."
Lori Madrigal
July 6, 2026
"The best!! Always happy to help!!"
"Thank you, Lori! We appreciate the trust you place in our office to take care of all your insurance needs and guide you through any questions you may have. I am delighted to know you had a positive experience with us. We value you and your years of business with Brett and our team. "
Jenna Perry
June 29, 2026
"You can tell Brett genuinely cares and wants to ensure you're protected when life doesn't go as planned. He explains coverage in a clear, easy-to-understand way and helps you make informed decisions. Highly recommend!"
" Jenna thank you very much for the kind words. As you know I appreciate your business & all the years you been loyal to our agency."
Rhonda Junod
June 19, 2026
"I had a rough stretch with State Farm; missed claims, a no-show meeting, and a car I added to my policy that somehow never made it into the system. For a while I genuinely didn't feel confident they'd be there if I needed them.
Then two things turned it around. First, Melissa got on the phone with me, actually listened, and fixed the policy issue on the spot, no runaround. Then Bret Baker called personally to apologize and walk me through what went wrong on their end so it wouldn't happen again. That kind of follow-through matters, and it's rare.
Mistakes happen, but how a company responds when they do is what actually earns loyalty. Melissa and Brett turned a frustrated customer back into one who's sticking around. Thanks to both of you."
"Thank you for taking my call today. I am so sorry that we didn't give you the peace of mind you deserve. We will do better in the future. I greatly appreciate all your years of loyalty."
Bill Quiros
June 2, 2026
"I have been a client of Brett Baker for about 15 years. I would never consider going to another agent or insurance company. He has built an amazing team. Always ready to assist and educate. Last week I needed an urgent modification to a policy and I called Melissa. It was close to 5 on a Friday. She jumped on the matter and resolved it for me. She didn’t only do a great job to help me meet the insurance requirement she did not go home until she was sure it was done and done right. I am very thankful to Melissa. She earned my loyalty yet again. These are great people to work with and I highly recommend them."
"We’re so thankful you took the time to share this, and even more thankful for your 15 years of trust. Brett spends a lot of time training us to give outstanding service. We truly take pride in making sure everything is done right the first time. We are happy to hear Melissa took care of assisting you resolve your urgent modification with your Boat Policy.
Thank you again for your kind words and for recommending us. We’re lucky to have you as a client.
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leon hudson
March 19, 2026
"Jackie is the best. She is always there whenever I am in a rush and need assistance for my new business. Thank you, Jackie and the Brett Baker State Farm team."
"Thank you Leon! It is always a pleasure to assist you with any of your insurance needs. We appreciate your business and it is always a privilege to provide you with outstanding service. "
Bill Covey
March 13, 2026
"Serious, polite, respectful, and very professional. Excellent job"
"Hey Bill, thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with Melissa. Your kind words serve as a great testament to the hard work and dedication we invest in each job.
Your recommendation means the world to us, and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.
"
Albert Guevara
March 5, 2026
"Very pleasant and helpful."
Robert Carawan
February 19, 2026
"My needs were taken care of with one call."
Natalie Krauskopf
December 23, 2025
"Best State Farm Agent in town!!!! Thank you for your your services!!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Gerald Boatwright
December 10, 2025
"One of the best agencies !!!"
"Thank you for your kind words Gerald! We’re thrilled to know you had a positive experience with us. Your satisfaction is our top priority."
Haidy Farrell
August 22, 2025
"Today I had the pleasure to speak to Sheay Lowe. Regarding our policy, and not only she was very pleasant, knowledgeable, but very helpful. I am so happy that she helped me understand our policy, and to get the best coverage for our vehicles. Thank you so much Shaey"
"Thank you, Haidy, for your thoughtful feedback! It was a great experience assisting you, and I’m happy I could help clarify your auto insurance and homeowners insurance to ensure you have the best coverage. Our office values clear communication and is committed to helping our clients fully understand their policies. Please feel free to reach out anytime if you have questions or need additional support. Brett and our team are always here to help!"
Phillip Sander
August 14, 2025
"I have been with Brett and State Farm for over 25 years. Excellent professional service! Jackie has been terrific in helping me with my insurance Needs for my new vehicle and old car. She is the best!"
"Thank you so much Phil for your kind words! Brett always teaches us that our top priority is making sure we take care of our customers as if they were our own family. I makes me so happy to hear I was able to do that for you. Please never hesitate to reach out regarding your auto insurance. Talk soon! "
Kim Tedford
July 26, 2025
"Great assistance! Friendly and knowledgeable. She was a great help. 😄"
"Kim, I sincerely appreciate you sharing your feedback. It was truly rewarding to assist you with your homeowner’s insurance during this difficult time. Our commitment to exceptional service is inspired by Brett’s guidance, which centers on compassion, care, and expertise.
-Shaey
"
Patricia McEwen
July 25, 2025
"I have been with State Farm Brett Bakers office as a customer for many years, recently I needed help with a few insurance concerns, Shaey Lowe has helped with these concerns and she really was a big help. She was there step by step from start to finish in helping me resolve the issue. Shaey was great in communicating any updates as she received the information.
Thank you Shaey for all your help!"
"Thank you, Patricia, for your ongoing loyalty and trust in our office over the years with your auto and homeowners' insurance. It means so much to me to hear that my communication had a positive impact throughout the process. Brett emphasizes the importance of providing clear updates, guidance, and setting realistic expectations to ensure our customers feel confident and well-informed every step of the way. Please know that we’re always here to assist you whenever you need us!
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